Holden Accident Care | Road Breakdowns | Holden Australia
Commodore Tourer in a field

Accident Care

What is Holden Accident Care?

With Holden Accident Care, you are guaranteed your car will be back on the road as safe and sound as it was before, thanks to a network of certified quality repairers that use only Holden Genuine Parts.


What do I do if I have a crash?

No one wants to have an accident. But they do happen. And when they do, you want to know that everything is in place to make sure you are back on the road as soon as possible.
That's why Holden has you covered.

See below timeline


Certified Repairer Network

With a fully certified repairer network that only uses Holden Genuine Parts specifically engineered for your car, and highly trained specialist repairers, you are guaranteed a stressfree process and peace of mind that your car will be repaired right, first time.

What is Holden Accident Care?

Motor Vehicle Insurance; read the fine print

Insurance can be a tricky business so it's vital that you have the right cover for your car. It pays to read the fine print of your insurance policy.

Some insurers are keen to get your car repaired as cheaply as possible, meaning that the quality of repairs might not be up to our standards or use Holden Genuine Parts, all of which can affect the integrity, safety and resale value of your car.

It pays to check a couple of areas on your policy:

Can you

-Choose your own repairer - and make sure it's a genuine option where your car can be repaired, not just for a quote to throw into the mix.
-Will the repairs will be guaranteed for life - regardless of whether you own the car or sell it to someone else.
-Will the repairer will use only Genuine Holden Parts - not recycled, copy or second-hand parts.

If your insurance doesn't allow all of these factors, maybe it's time to switch to another Insurance company.

Rest assured if you do have your car repaired with one of our certified collision repairers, you know that it will be returned to the condition it was before your accident and the whole process will be a smooth and efficient one.

Holden Genuine Parts

Use of non-genuine parts has the potential to diminish not only the safety and quality of your car but may also affect the resale value when it comes time to sell.

Holden Genuine Parts are designed and engineered specifically for your vehicle and the use of these parts by your repairer is the only way to guarantee the engineering integrity and safety of your car after it has been in accident.

 Our certified repairer network is committed to using only Holden Genuine Parts sourced through Holden’s own supply chain ensuring there are no compromises in the quality of your repairs.

Certified Repairer Network

Holden has established a certified repairer network that will make sure your Holden is repaired to its pre-accident condition.

Your Holden is built to the highest engineering and safety standards. We want to ensure none of those standards are compromised after you have an accident.

Our certified repairers are highly trained professionals who have been assessed and selected for their high quality work and exemplary customer service.

What that means is that you have the peace of mind that your Holden will be repaired right first time, following the correct Holden repair procedures with Holden Genuine Parts that are covered by our manufacturer's warranty.

Some steps to follow in the event of an accident

If you are involved in an accident, your safety and the safety of those involved should be your first priority, so here’s what to do…

Step 1
  • Stay calm, stop the car immediately, switch off the ignition and turn on your hazard lights.
Step 2
  • If anyone is injured, get to a safe place, dial 000 for emergency services and provide whatever first aid assistance you can.
Step 3
  • If no one is injured but the collision is causing traffic problems, you suspect drugs or alcohol might be involved or the other driver will not provide their contact details, you must still dial 000 to report the accident to police.
Step 4
  • Exchange details with the other driver. Legally, as a minimum you need to get the registration number of their car, driver’s name and address, and the owner’s name and address.
Step 5
  • Finally call our Accident Care team on 1800 286 733 or call the Certified Collision Repairer closest to you, see below.

Certified Repairer Network

Your Holden is built to the highest engineering and safety standards. To be certain these standards are not compromised after an accident, Holden has established a certified repairer network that will ensure your car is repaired to its pre-crash condition.

These independent businesses of trained professionals have been selected for their high quality work, and exemplary customer service.

Need additional help?

Contact us