roadside assistance

Roadside Assistance

Roadside Assistance

Roadside Assistance is your plan for the unplanned. When the unexpected happens, we are a phone call away.


Professional assistance

Breakdowns are unexpected, but we aren't.

Jump starting

We'll be there to give your battery a kick-start.

Emergency tyre changes

Day or night, we'll help you change tyres in an emergency.

Vehicle towing

We hope you don’t need it but if you do, we’ll get you towed to your nearest Holden dealer.

Professional assistance

Breakdowns are unexpected, but we aren't.

Jump starting

We'll be there to give your battery a kick-start.

Emergency tyre changes

Day or night, we'll help you change tyres in an emergency.

Vehicle Towing

We hope you don’t need it but if you do, we’ll get you towed to your nearest Holden dealer.

One call to 1800 817 100 will get you the help you need

5 Years Roadside Assistance with Scheduled Servicing at Holden

With Holden Complete Care you’ll enjoy complimentary Standard Roadside Assistance with your new Holden from the date of first registration up to 5 years, if you service with your Holden Dealer.*

Breakdowns are stressful, and those little extras things can go a long way. If your vehicle can’t be started, we'll provide you with a taxi fare and arrange for it to be towed. If you run out of fuel, we'll provide you with enough to get you to the nearest service station. If you’ve locked your keys inside, we’ll get your car open and you back on the road.

It’s simple, if you continue to service your new Holden at a Holden dealership for its Scheduled Know Your Cost Services, your complimentary roadside will be extended for up to 5 years from date of first registration.

Explore the benefits of Holden Roadside Assistance

Standard Roadside Assistance

Ultra Roadside Assistance

No longer available

Volt Ultra* Roadside Assistance

No longer available

Mechanical Breakdown

Attempt to mobilise

x

x

x

Wheel Change

x

x

x

Wheel Change Tow

Unserviceable spare tyre, gel or inflator-kit

x

x

x

Flat Battery Boost

x

x

x

Flat Battery Tow

16.5-kWh lithium-ion battery pack & electric drive motor

N/A

N/A

x

Battery Replacement

12V within battery warranty

x

x

x

Battery Replacement

12V outside battery warranty

Driver Expense

Driver Expense

Driver Expense

Lockout

Attempted access

x

x

x

Lockout

Locksmith attendance or tow

Driver Expense

x

Driver Expense

Out of Fuel

Provision of sufficient fuel to nearest service station. Driver may be charged for fuel.

x

x

x

Out of Fuel

Tow to nearest service station

x

x

x

Out of Fuel LPG Only Fitted

Tow to nearest service station

x

x

N/A

Towing

Metropolitan

To nearest Holden Dealer if present, or Holden Roadside Assistance Provider

To nearest Holden Dealer or authorised Holden Dealer of Driver's choice within 50km from breakdown

To nearest Holden Dealer or authorised Holden Dealer of Driver's choice within 50km from breakdown

Towing

Country

To nearest Holden Dealer if present, or Holden Roadside Assistance Provider

To nearest Holden Dealer if present, or Holden Roadside Assistance Provider

To nearest Holden Volt dealer if present or Holden dealer

Towing

After Hours

To the holding yard then to nearest facility as above

To the holding yard then to nearest facility as above

To the holding yard then to nearest facility as above

Towing

Driver elects alternative towing destination

Metro (up to 20kms), Country (within town area of local Holden Roadside Service Provider)

Metro (up to 20kms), Country (within town area of local Holden Roadside Service Provider)

Up to 50kms

Off-Road Rescue

Driver's Expense

Driver's Expense

Driver's Expense

Special Equipment

Driver's Expense

x

Driver's Expense

RA Metro Taxi Service

One way fare up to $55

x

x

x

Personal Effects Cover

up to $250

N/A

x

N/A

Replacement Vehicle

N/A

N/A

3 days @ $110 per day

Advice

Referral assistance

x

x

x

Medical Advice

x

x

x

Customer Services

N/A

Maximum benefit $1,100 per annum

Maximum benefit $1,100 per annum

Accommodation Only @ up to $132 per night

N/A

3 nights

3 nights

Accommodation with Car Rental

N/A

3 nights @ up to $132 per night

3 nights @ up to $120 per night

Car Rental with Accommodation @ up to $110 per day

N/A

3 days

3 days

Alternative Ground Transport

N/A

x

x

Vehicle Recovery

N/A

x

x

Medical Repatriation

N/A

$5,500 per annum

$5,500 per annum

Accidents / Insurance Related Incidents

Driver's Expense

Driver's Expense

Driver's Expense

It’s all made possible with support partnerships across Australia

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