Suppliers Can Expect
Holden suppliers are part of the corporation's winning strategy, and each year Global Purchasing & Supply Chain recognises our best performing suppliers with the International Supplier of the Year Awards. Selected suppliers are given the opportunity to visit with top GM executives and are made privy to details about our strategies and future business plans.
Technology
In order to increase the overall performance of our suppliers, Holden has established a number of tools to help suppliers help themselves.
Global Supplier Quality Improvement Process
Supplier participation in the Global Purchasing & Supply Chain quality improvement process is essential for suppliers to earn increased business with Holden in any region of the world.
The process identifies 16 steps, the first eight of which are designed to help suppliers understand Holden's business procedures.
The second set of eight emphasises the continuous improvement process and elimination of identified quality issues.
1. Potential Supplier Assessment
an on-site evaluation of a potential supplier's ability to meet minimum systems requirements.
2. Sourcing Decision
sourcing Committee approval of a recommended source.
(APQP) & Control Plan
definition and establishment of steps necessary to assure that a product satisfies the customer.
4. Pre-Production Meeting
meeting to establish customer requirements, including part qualification.
5. Prototype Sample Approval (GP-11)
includes specification of requirements for prototype parts (common industry practice).
6. Productions Part Approval (PPAP)
the Holden, Ford, and DaimlerChrysler industry procedure for production part approval.
physical verification that the supplier production process is capable of producing quality products at quoted rates.
8. Early Production Containment (GP-12)
significant enhancement of the supplier's PPAP, synonymous with the Pre-Launch Control Plan referenced in the Advanced Product Quality Planning and Control Plan Reference Manual.
ongoing global search for the best value for the customer, can result in resourcing of the business if desired quality/value cannot be achieved by original supplier.
10. Supplier Quality Improvement Meeting
meeting between supplier and WWP management.
11. Quality Workshops
workshop conducted at the supplier location to resolve specific quality issues.
12. Controlled Shipping (Level 2)
problem containment process under customer control, administered by an outside organisation at the supplier's expense.
13. Controlled Shipping (Level 1)
containment process at the supplier location supplementing GP-5, if necessary.
14. Problem Reporting & Resolution (PRR), (GP-5)
communication process for reporting and resolution of identified supplier problems.
15. Performance Monitoring (PPM)
measurement of supplier performance, providing communication and driving focused improvement.
16. Continuous Improvement (GP-8)
definition of the supplier's responsibility to have an ongoing process for continuous improvement.
